DWF boosts productivity and client experience with Microsoft 365 Copilot | Microsoft Customer Stories
Organisations everywhere are facing mounting pressure to improve productivity and deliver better customer experiences without overburdening their teams. This customer story highlights how DWF used Microsoft 365 Copilot to empower employees, streamline workflows, and improve client satisfaction. Read this story to see how integrating AI into daily tasks drives tangible results. Contact Westwood Associates Ltd for tailored advice on bringing AI to your organisation.
How has DWF improved productivity with Microsoft 365 Copilot?
DWF has seen significant improvements in productivity since deploying Microsoft 365 Copilot. For instance, tasks that previously took seven days can now be completed in just seven hours. This efficiency has allowed DWF to quickly articulate and publish new service propositions, providing a competitive edge.
What benefits does Copilot offer to DWF employees?
Copilot has become a valuable tool for DWF employees, helping them manage tasks more efficiently and reducing stress. Users have reported that Copilot assists in summarizing information, drafting emails, and even transcribing meetings, which has improved their workflow and mental well-being.
What is DWF's vision for AI in the legal sector?
DWF aims to lead in AI within the legal sector by leveraging technologies like Microsoft 365 Copilot to enhance service delivery and client experience. The firm is focused on modernizing its operations and exploring various AI applications to stay ahead of industry changes and improve overall efficiency.

DWF boosts productivity and client experience with Microsoft 365 Copilot | Microsoft Customer Stories
published by Westwood Associates Ltd
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